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How It Works

How does The Shim Shack's "Quick Part Designer Tool" and "Shim Program" work you ask.  Well... here is a brief overview explaining the automation we have put in place to help get you the most accurate parts quickly, efficiently, and cost effectively:
Log onto
Click on the following button:
Quick part designer tool

Next pick your shim type from the list of shims by clicking on the appropriate image.  Then click the "Next" button.
Library of Custom Shims
(above is an illustration of the part library you would select your shape from)

Select your material type and thickness and click the "Next" button.

(above is an animation of the material type and thickness selection process)

Enter your selected unit of measure, enter your dimensions, enter the quantity you wish to have made and a job number if necessary; then click the "Add To Cart" button.

(this is an illustration of how you can dynamically build your own part)

If there is any problem with the part you've submitted, the problematic variable will be highlight in red. If you role over the red box, a message will appear above the shim / part explaining the error. All errors must be corrected before you can add that shim / part to your shopping cart.

(this is an illustration of an error message while trying to submit a shim)

If there is not any problem with the shim / part you have submitted, you will be prompted to either Continue Shopping or Goto Cart for submission of your Request For Quote cart.
Once you complete the contact form and submit your cart for quote, SMD will review your quote cart, apply pricing to each line item and inform you of the pricing along with a RFQ #.
If you wish to place the order, all you have to do is log back into our website and submit your order through the site or reference the RFQ # on your transmitted purchase order and we will process that RFQ # as an order.
SMD will import your order into a DXF creation engine that converts all of your shim part numbers into DXF drawing files.
We then place each of those DXF drawing files into our nesting software with quantity and your shims are nested into a sheet of the requested material type and thickness.
Once the nest files are created, they are placed out on our network for our laser cutting machines to pick up and put in the queue.
The nest file tells our material handling system, what material to pick up and load on the appropriate laser.

(this is a picture of SMD's material handling system feeding 2 lasers)

The laser cuts all the parts / shims nested in a sheet and offloads the sheet to an unloading station.
The unloader removes the parts / shims from the sheet, labels them, and packages them for UPS to pick up.